Privacy Policy for BETRA

Effective Date: December 10, 2024

At BETRA, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or use our services. By accessing and using our website, you agree to the practices described in this policy. If you do not agree with these terms, please refrain from using our website.

1. Information We Collect

We collect both personal and non-personal information when you visit our website or engage with our services. The types of information we collect include:

1.1 Personal Information

When you make a purchase or create an account on BETRA, we collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (credit card, PayPal, etc.)
  • Order history

1.2 Non-Personal Information

We also collect non-personal information that helps us improve your experience on our website. This may include:

  • Browser type and version
  • Device information (desktop, mobile, tablet)
  • IP address
  • Pages visited and time spent on the website
  • Referral sources (how you found our site)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to your inquiries
  • To improve the functionality and performance of our website
  • To send you updates, promotions, and marketing materials related to our products (with your consent)
  • To prevent fraud and ensure the security of our website and services
  • To comply with legal obligations and enforce our policies

3. Cookies and Tracking Technologies

BETRA uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your preferences, improve site performance, and deliver personalized content.

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect your experience on our website.

4. Data Protection and Security

We take the security of your personal information seriously. We employ industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your data during transmission. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, shipping companies, and email marketing services. These third parties are obligated to protect your information and use it only for the purposes of providing services on our behalf.

We may also disclose your information if required by law or in response to a valid legal request (e.g., a subpoena or court order).

6. Your Data Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
  • Opt-out: You can unsubscribe from marketing communications by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at info@betra.site.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or practices of third-party websites.

8. Children’s Privacy

BETRA does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top of this policy. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@betra.site
Phone: 469-624-0659
Address: 1499 Formula Lane, Richardson, Texas, United States

Thank you for choosing BETRA. We are committed to protecting your privacy and providing you with a safe and secure online experience.